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Kalsom Kayat Profile Page
Kalsom Kayat
Professor in Tourism
Leadership Innovation and Change
...
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About Me

MSc (Univ. of North Texas); PhD (MSU)
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Prof Kalsom Kayat she is a Professor and resident faculty in OYA Graduate School of Business. Prior to that, she was attached as a Professor for the Tourism Programme in Universiti Utara Malaysia College of Law, Government and International Studies (UUM COLGIS). She received her PhD in Parks, Recreation and Tourism Resources from Michigan State University and her Master of Science as well as Bachelor of Science Degrees in Economics from the University of North Texas. Being in the academia for almost 20 years, Prof Kalsom has been teaching, researching and writing in the areas of tourism management, tourism policy, and tourism planning especially on issues related to community participation and development. She headed several policy-related consultancies for the Ministry of Tourism, the Malaysian Tourism Promotion Board, and State Economic Planning Units. She was appointed the Director of the Research and Innovation Management Centre (RIMC) in UUM between 2013 and 2015. Dr Kalsom’s key research interest is on the development of the homestay programmes as an important tourism product offered by Malaysia to the travelling public. She began researching in this area as soon as she completed her Ph.D. in 2000. Prior to joining UUM, she served the Malaysian Tourism Promotion Board as an Assistant Director in its Research Division.

Research

- Factors Influencing The Motivation Of Young People When Choosing Holiday Destination (2016), Member.
- Potential and Challenges Of The Implementation Of Industrialized Building System (IBS) In The Redevelopment Of Communities In Malaysia (2015), Member,
- Developing A Framework For Success Indicators For A Sustainable Community-Based Homestay Programme In Peninsular Malaysia. (2014), Member, FRGS, KPT
- Developing A Model Of Best Practice For Corporate Governance In The Malaysian Tourism Small And Medium-Sized Enterprises (2014), Member, FRTS, KPT
- Talent Development And Youth Entrepreurship (2013), Member, NRGS, KPT
- Community-Driven Innovative Technology Promoting Rural Homestay Programmes In Northern Corridor Economic Region (2013), Member
- The Moderating Effects Of Personal Characteristics And Perceived Risks On The Relationship Between Travel Lifestyles And Outbound Tourism Intentions Of Young Malaysians (2013), Member.
- Dual Designs Of Star Rating And Sustainability Index: Improvising Assessment Of Community-Based Rural Homestay (CBRH) Programmes In Malaysia. (2013), Leader, FRGS, KPT.
- The Role Of Holiday - Taking To A Person's Life (2012), Member.
- Impact Assessment Study On NCIA's Socio Economic Development Programmes (2011), Member,
- Developing Tourism And Hospitality Index Of Graduate Abilities And Skills (LGAS) To Fulfill The Industry Needs: The Case Of Malaysian Public Higher Educational Institutions (2011), Member, FRGS, KPT.
- Developing Tourism Impact Standard Tool: A Study On Malaysian Homestay Community Attitudes (2011), Member, FRGS, KPT.
- Identifying Service Failures In Langkawi Hotels: A Critical Incident Technique (CIT) Approach (2011), Member,
- A Study Of Skateholders' Perspective In The Development Of Cultural Rural Tourism In Negeri Sembilan A Case Study In Kampong Pelegong Home Stay Program (2004), Leader
- Keperihatinan Pengusaha Program Homestay Terhadap Keperluan Dan Kehendak Pelanggan (2004), Leader
- Predicting the Future Potential Of Tourism In Malaysia Using The Delphi Method (2004), Member
- An Evaluation On Operations And Information Management Of Perbadanan Tabung Pendidikan Tinggi Negara (2003), Member, KPT
- Community Participation In The Homestay Programs In Kedah (2001), Leader.
- Kecenderungan Membeli-Belah Di Kalangan Pelancong. Kajian Terhadap Pelancong-Pelancong Taiwan Di Malaysia (1994)

Publications

Articles in Journals

Lim.K.C, & Kayat, K. (2016). Visitors' motivations and perceptions of service quality at the Malaysian Motorcycle Grand Prix. International Journal of Sales & Marketing Management Research and Development. 6(1), 31 - 40.
Mohd Shariff, N., Kayat, K., Zainol Abidin, A., & Zainol, N.A. (2015). COMPETENCIES INDEX DEVELOPMENT: THE CASE OF MALAYSIAN TOURISM AND HOSPITALITY GRADUATES . International Journal of Education and Research. 3(1),.
Mohd Shariff, N., Mohd. Nor, N.A., Zainol, N.A., & Kayat, K. (2015). Developing Index Competency for the Malaysian Tourism and Hospitality Graduates. Advance Science Letters. 21(7), 2251 - 2255.
Lim.K.C, & Kayat, K. (2015). Travel Lifestyles and Outbound Tourism Intentions of Young Malaysians. American Journal of Tourism Management. 4(2), 40 - 42.
Kayat, K., & Hj Ahmad, S.A. (2015). Resident Support for Tourism: Does Religiosity Matter?. Advanced Science Letters . 21(3), 1584 - 1586.
Mohd Shariff, N., Kayat, K., & Zainol Abidin, A. (2014). Tourism and Hospitality Graduates Competencies: Industry Perceptions and Expectations in the Malaysian Perspectives. World Applied Science Journal. 31(11), 1992 - 2000.
Kayat, K., & Mohd Shariff, N. (2013). Individual and Collective Impacts and Residents’ Perceptions of Tourism. Tourism Geographies. 15(4), 640 - 653.
Kayat, K. (2013). Nature-based rural tourism and its economic benefits: A case study of Kinabalu National Park. Worldwide Hospitality and Tourism Themes. 5(4), 1 - 11.
Kayat, K. (2013). Perceived service quality and tourists' cognitive image of a destination. ANATOLIA: An International Journal of Tourism and Hospitality Research. xx(), 1 - 12.
Kayat, K. (2012). Examining Structural Relationship between Destination Image, Tourist Satisfaction and Destination Loyalty. International Journal of Independent Research and Studies. 1(3), 89 - 96.
Kayat, K. (2012). Examining structural relationship between destination image, tourist satisfaction and destination loyalty. International Journal of Independent Research Studies. 1(3), 89 - 96.
Kayat, K. (2011). Residents’ Perceptions of Tourism Impact and Their Support for Tourism Developme. European Journal Tourism Research. 4(2), 123 - 146.
Hj Ahmad, S.A., & Kayat, K. (2010). Importance-Satisfaction Analysis for Tourism Attributes in Malaysia by Visitors' Country of Origin. The Malaysian Journal of Agricultural Economics. 23(), 46 - 66.
Lim.K.C, & Kayat, K. (2010). Psychological determinants of leisure time physical activity participation among public university students in Malaysia. Asean Journal of Teaching and Learning in Higher Education. 2(2), 33 - 45.
Kayat, K. (2010). The nature of cultural contribution of a community-based homestay programme. Tourismos. 5(2), 145 - 159.
Kayat, K. (2010). The experiential aspect of rural home-stay among Chinese and Malay students using diary method.. Tourism and Hospitality Research. 10(1), 25 - 41.
Kayat, K. (2009). The experiential aspect of rural home-stay among Chinese and Malay students using diary method. Tourism and Hospitality Research. 10(0), 25 - 41.
Kayat, K. (2008). Stakeholders' perspectives toward a community-based rural tourism development.. European Journal of Tourism Research. 1(2), 94 - 111.
Kayat, K. (2007). Customer orientation among rural home stay operators in malaysia. ASEAN Journal on Hospitality and Tourism. 6(2), 65 - 78.
Kayat, K. (2007). Penglibatan murid sekolah dalam aktiviti kesenggangan: satu kajian kes di Alor Star. Jurnal Sains Sosial. 4(1), 1 - 18.
Kayat, K., & Mohd. Nor, N.A. (2005). Penglibatan ahli komuniti dalam program pembangunan komuniti: satu kajian kes ke atas program homestay di Kedah. Akademika Journal of the Social Sciences and Humanities. 67(), 75 - 100.
Kayat, K. (2002). Power, Social Exchanges and Tourism in Langkawi: Rethinking Resident Perceptions. International Journal of Tourism Research. 4(), 171 - 191.
Kayat, K. (2002). Exploring factors influencing individual participation in community-based tourism: the case of Kampung Relau homestay program, Malaysia. Asia Pacific Journal of Tourism Research. 7(2), 19 - 27.
Kayat, K. (2001). Exchanges between residents and tourism development. Malaysian Management Journal. 5(1), 63 - 73.

Books

Kayat, K. (2011). Introduction to tourism with illustration from Malaysia, Petaling Jaya,Selangor:Pearson Malaysia
Kayat, K. (2011). Homestay Programme as a Tourism Product in Malaysia, Sintok, Kedah.:UUM Press
Kayat, K. (2011). Tourism: An Introductory Notes and Cases from Malaysia, Petaling Jaya, Selangor: Pearson Malaysia Sdn Bhd.
Kayat, K., Mohd Shariff, N., & NO_INITIAL (2006). Ecotourism in the IMT-GT region: Issues and challenges, Universiti Utara Malaysia:Department of Publication and Media Technology.

Chapters in Book

Kayat, K. (2013). Residents' Empowerment: Residents' Involvement in tourism Development, Contemporary Issues on Tourism Development in Langkawi (pp. 119 - 130), Langkawi:Langkawi Development Authority.
Kayat, K. (2010). The homestay program in Malaysia and its Implications for the Future, Tourism Research in Malaysia: What, Which Way and So What? (pp. 293 - 316 ), Sintok, Kedah:UUM Press.
Kayat, K. (2008). BAB 12: Penglibatan Komuniti dalam Perlancongan Lestari, Pelancongan Malaysia Isu Pembangunan ,Budaya Komuniti dan Persetempatan (pp. 159 - 159), Universiti Utara Malaysia:Penerbit UUM.
Kayat, K. (2007). Adapting Quality in Homestay Hospitality, Readings on Tourism and Hospitality (pp. 141 - 155 ), Sintok, Kedah:Univeriti Utara Malaysia Press.
Kayat, K. (2007). Predicting the future potential of tourism in Malaysia using the delphi method, Readings on Tourism and Hospitality (pp. 157 - 173 ), Sintok, Kedah:Universiti Utara Malaysia Press.
Mohd Shariff, N., & Kayat, K. (2006). Tourists’ roles in developing an ‘eco’ tourism industry, Ecotourism in the IMT-GT Region: Issues and Challenges (pp. 79 - 92 ), Sintok, Kedah:Department of Publication and Media Technology, Universiti Utara Malaysia.
Kayat, K., & Mohd. Nor, N.A. (2006). Faktor-faktor yang mempengaruhi penglibatan ahli komuniti dalam program pembangunan komuniti: Satu kajian kes ke atas program home stay di Kedah, Pengurusan Persekitaran dan Pelancongan di Malaysia: Konsepsi dan Kajian (pp. 107 - 136 ), Sintok, Kedah:Penerbit Universiti Utara Malaysia.
Kayat, K. (2004). Kemahiran keusahawanan dan keperluannya dalam pembangunan homestay, Keusahawanan Pelancongan: Potensi & Isu-isu Semasa (pp. 109 - 119 ), Sintok Kedah:Penerbit Universiti Utara Malaysia.
Kayat, K., Mohd. Nor, N.A., & NO_INITIAL (2004). Pelancongan dan Pembangunan Komuniti, Pembangunan Komuniti Dasar, Konsep, Strategi, dan Isu di Malaysia (pp. 149 - 161), Sintok, Kedah:Penerbit Universiti Utara Malaysia.

Papers in Conference Proceedings

Ismail, H., & Kayat, K. (2015). Personaliti Masyarakat Dan Penglibatannya Dalam Program Homestay Di Kampung Parit Penghulu, Melaka. Seminar Antarabangsa Ke-8 Ekologi, Habitat Manusia dan Perubahan Persekitaran. 1(), 5 - 12.
Lim.K.C, Kayat, K., & Tahir, S. (2015). visitors' motivations and perception of service quality at the Malaysian Motorcycle Grand Prix. International Academic Conference on Social Sciences. 1(), 94 - 104.
Kayat, K., Ramli, R., Mat Kasim, M., & Abd Razak, R. (2014). Community-based rural tourism as a sustainable development alternative: An analysis with special reference to the community-based rural homestay programmes in Malaysia. 2nd International Hospitality and Tourism Conference. 1(), 223 - 227.
Mohd Shariff, N., Kayat, K., Mohd. Nor, N.A., & Zainol, N.A. (2014). DEVELOPING MALAYSIAN TOURISM AND HOSPITALITY GRADUATES COMPETENCY INDEX . 2nd Tourism and Hospitality International Conference 2014. 0(), 00 - 00.
Kayat, K., & Lim.K.C (2014). EFFECTS OF CONSUMER MOTIVATIONAL FACTORS ON ACCEPTANCE OF SPORTS EVENTS TOURISM WEBSITES AND INTENTION TO USE THE WEBSITES. 2nd Tourism and Hospitality International Conference 2014. 1(), 20 - 30.
Ramely, A., Ideris, M.S.K., Lim.K.C, & Kayat, K. (2014). PREDICTING HOTELIER’S INTENTION IN PRACTICING EVENT GREENING: AN EXAMINATION OF PERSONAL BELIEF, SUBJECTIVE NORMS, AND PERCEIVED BEHAVIORAL CONTROL FROM MANAGERIAL PERSPECTIVES. Proceeding of Tourism & Hospitality International Conference (THIC 2012). 1(), 1 - 7.
Ramli, R., Mat Kasim, M., Kayat, K., & Abd Razak, R. (2014). The Use of a Modified Pairwise Comparison Method in Evaluating Critical Success Factors for Community-Based Rural Homestay Programmes. AIP Conference Proceedings. 1635(), 536 - 542.
Ramli, R., Abd Razak, R., & Kayat, K. (2014). Evaluation of criteria for sustainability of community-based rural homestay programs via a modified pairwise comparison method . AIP Conference Proceedings. 1635(), 651 - 656.
Mohamed, A.E., Mohd Shariff, N., & Kayat, K. (2014). The Relationship between Perceptions towards a World Heritage Site and Support for Sustainable Tourism Development. 2nd Tourism and Hospitality International Conference 2014. 2(), 135 - 144.
Ramli, R., Omar, M.F., & Kayat, K. (2013). Utilizing Information Communication Technology for Promoting Malaysian Rural Homestay Program. 2nd nternational Seminar on Enterpreneurship and Business. 1(), 00 - 00.
Kayat, K., & Ismail, H. (2013). PENGARUH JENIS PERSONALITI TERHADAP PENGLIBATAN MASYARAKAT DALAM PROGRAM HOMESTAY KAMPUNG PARIT PENGHULU, MELAKA. International Conference on Aseam Women. Empowerment: Issues and Challenges. 1(), 1 - 16.
Kayat, K. (2012). The Role of Travel Motivation on Image Formulation for the State of Perak. 4th Asia-Euro Conference 2012 in Tourism, Hospitality & Gastronomy. (), 00 - 00.
Lim.K.C, & Kayat, K. (2012). Young Malaysians' Travel Lifestyles and Intentions: The Moderating Effects of Personal Characteristics and Perceived Risks.. Proceeding of Tourism & Hospitality International Conference 2012. (), 9 - 15.
Kayat, K. (2012). The role of travel motivation on image formulation for the State of Perak. Proceeding of Proceedings of the 4th Asia Euro 2012, Tourism, Hospitality and Gastronomy Conference. The Way Forward: Exploring Multidisciplinary Approaches. (), 100 - 121.
Kayat, K. (2012). The role of destination image in predicting tourist satisfaction and destination loyalty.. Proceeding of Proceedings of the 4th Asia Euro 2012, Tourism, Hospitality and Gastronomy Conference. The Way Forward: Exploring Multidisciplinary Approaches. (), 100 - 121.
Kayat, K., & Hj Ahmad, S.A. (2012). RELIGION AND TOURISM DEVELOPMENT: A CONCEPTUAL FRAMEWORK IN THE STUDY OF PARTICIPATION IN WEH ISLAND ACEH PROVINCE, INDONESIA . The 2nd International Conference on Education and Information Management (ICEIM 2012). . (), 100 - 121.
Mohamed, A.E., Mohd Shariff, N., & Kayat, K. (2012). PERCEPTIONS TOWARDS HERITAGE CONSERVATION AND TOURISM DEVELOPMENT: A CASE STUDY OF THE ARCHAEOLOGICAL HERITAGE OF LENGGONG VALLEY, MALAYSIA. Proceeding of Tourism & Hospitality International Conference (THIC 2012). (), 100 - 121.
Kayat, K. (2012). Social tourism carrying capacityt in Kampung Kilim, World Geopark, Langkawi. Second International Conference on Island Sustainability. (), 93 - 102.
Kayat, K. (2008). Exploring the experiential aspect of home-stay in Kampung Lonek using diary method. Proceedings of the 9th International Joint World Cultural Tourism Conference. (), 569 - 579.
Kayat, K., Mohd. Nor, N.A., & NO_INITIAL (2004). Community Participation in Kedah Homestay Programs.. Prosiding Seminar Kebangsaan Sosio-ekonomi dan IT ke 2. 2(), 375 - 385.

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