Othman Yeop Abdullah Graduate School of Business

Professor Dr Kalsom Kayat

 Kalsom

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Phone: +604 928 8168

Office #: OYAGSB 2.13

 

Qualification: MSc (University of North Texas); PhD (Michigan State University)

Teaching Interest: Hospitality; Entrepreneurship; Corporate Event Management

Research Interest: Tourism Management; Community Development; Sustainable Development

Biography: Kalsom Kayat is Professor of Tourism Management. Since 2000, she has been fascinated by resident acceptance and involvement in tourism, in particular in community-based rural tourism. Her research has been influenced by social exchange and power theories which explain the acceptance of tourism. She is also interested in policies formulation and impact relating to tourism. She has engaged in more than 20 research projects, receiving grants from the Ministry of Higher Education (MOHE) Malaysia and Universiti Utara Malaysia (UUM). She has published more than 20 refereed papers and presented more than 40 papers at local and international conferences, many of them are regularly cited. Over the last 24 years at UUM, she had served as Director of Research and Innovation Management Centre, Deputy Dean of the School of Tourism, and Deputy Dean of the School of Management. Since 2002, she has been involved in training in tourism management, homestay management and operation, rural tourism, and tourism policy. In training homestay operators, she and her colleagues integrate theory, research, and practice to empower them to improve their operations and product offerings. She headed several policy-related consultancies for the Ministry of Tourism, the Malaysian Tourism Promotion Board, and State Economic Planning Units. At the national level, she is one of the MyRA and SETARA auditors for MOHE.

Selected Publications:

  • Kayat, K., & Propst, D. (2001). Exchanges between residents and tourism development. Management Journal, 5(1 & 2), 63-73.
  • Kayat, K. (2002). Power, social exchanges and tourism in Langkawi: Rethinking resident perceptions. International Journal of Tourism Research, 4, 171-191.
  • Kayat, K. (2010). The nature of cultural contribution of a community-based homestay program. Tourismos: An International Multidisciplinary Journal of Tourism, 5(2), 145-159.
  • Musa, G., Kayat, K., & Thirumoorthi, T. (2010). The experiential aspect of rural home-stay among Chinese and Malay students using diary method. Tourism Hospitality Research, 10, 25-41.
  • Kalsom Kayat, Nurhazani Mohd Sharif, & Pranom Karnchanan (2013). Individual and collective impacts and residents’ perceptions of tourism. Tourism Geographies: An International Journal of Tourism Space, Place and Environment, 19(4), 640-653.
 

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OYAGSB SINTOK
Othman Yeop Abdullah Graduate School of Business (OYAGSB)
Universiti Utara Malaysia
06010 UUM Sintok
Kedah Darul Aman Malaysia
TEL: +604 928 7130/7113/7120/7121
FAX: +604 928 7160
EMAIL: oyagsb@uum.edu.my

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Othman Yeop Abdullah Graduate School of Business (OYAGSB)
Universiti Utara Malaysia
41-3 Jalan Raja Muda Abd Aziz
50300 Kuala Lumpur Malaysia
TEL: +603 26103060